If you mean to call SE you must have a ticket number in order to get any help. To do this go to https://support.na.square-enix.com/contact.php?id=5382&la=1 and fill out the information needed to progress. Once you have your ticket number call this phone number: 1-858-790-7529 and follow the automatic voice system. For me the wait period was 5-10 minutes on a week day.
Hopefully this was a great help to some. Finding this on my own was a pain and the phone number didn't work for me a couple times but I finally got through!
Meirii replied
536 weeks ago